Our Privacy Policy

This privacy policy will explain how Sinapsis Ltd (“Our Company”) uses the personal data we collect from you when you use our website.


What data do we collect?

Our Company collects the following data:

  • Personal identification information (such as name, email address and phone number) that you give us when you voluntarily contact us.


How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Voluntarily contact us via email, text message, WhatsApp, LinkedIn or phone call.
  • Use or view our website via your browser’s cookies.


How will we use your data?

Our Company collects your data so that we can:

  • Respond to your request when you contact us.
  • Send you information that might be of interest to you.


Our Company only shares data with third parties if you agree to that or request that; or if we are required to so for legal or regulatory reasons, to enforce our terms of service, or to protect the rights of Our Company or users of our site.


How do we store your data?

Our Company securely stores data using encrypted devices, Apple iCloud service or Microsoft Office 365 email and storage service, or for our website data, GoDaddy Website+Marketing platform.


Our Company retains personal data only for as long as necessary to provide the services you have requested, and to fulfil a variety of legitimate legal or business purposes. These might include:

  • Being able to communicate with you in the future regarding your requests to us, projects with us, or information about products and services of ours that we think you may like to receive.
  • Complying with legal or regulatory obligations.
  • Preserving, resolving, defending or enforcing our legal/contractual rights.
  • Maintaining adequate and accurate business and financial records.


Marketing

Our Company would like to send you information about products and services of ours that we think you might like. 

If you have agreed to receive marketing, you may always opt out at a later date.


You have the right at any time to stop Our Company from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us at info@sinapsisltd.co.uk


What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Our Company for copies of your personal data.
  • The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.


If you would like to exercise any of these rights, please email us at info@sinapsisltd.co.uk


Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.


For further information, visit allaboutcookies.org


How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including understanding how you use our website.


What types of cookies do we use?

There are a number of different types of cookies. Our website uses:

  • Functionality cookies so that we recognise you on our website and remember your previously selected preferences. These could include what location you are in. 
  • Advertising cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company does not use third-party advertising on our site, so we do not use these cookies for advertising. We use them for gathering analytics and intelligence about the site.


How to manage cookies

By continuing to use this site, you accept our use of cookies. If you want to remove existing cookies from your device, you can do this using your browser options. If you want to block cookies, you can set your browser to do this. Please note that parts of our website may not work if you delete and block cookies.


For more information on managing cookies visit allaboutcookies.org 


Privacy policies of other websites

Our Company website contains links to other websites. Our privacy policy applies only to our website. If you use or click on a link to another website, you should read their privacy policy.


Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15th October 2019.


How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at info@sinapsisltd.co.uk


If, despite our commitment and efforts to protect your personal data, you feel that Our Company has not addressed your concern in a satisfactory manner or you wish to report a complaint, we encourage and welcome individuals to contact us first to seek resolution of any complaint. You have the right at all times to contact directly the Information Commissioner’s Office.


More information about the Information Commissioner’s Office, your personal data rights and how to make a complaint can be found at https://ico.org.uk